Introduction to Supervision
SUP002
Overview
Often employees move into front line supervision roles on the basis of having done their job well rather than because they have proven people leadership skills. For those who are new to supervision or team leadership, without the proper skills training, it can sometimes be an overwhelming task. This course will provide a ‘people toolkit’ for effective supervision or team leadership.
Outline
Designed for…
New and aspiring supervisors or team leaders or those already in a supervisory role and who need to develop or enhance front line people leadership skills.
Learning Outcomes
On completion of this 2 day workshop or 1:1 programme, you will be able to…
- Apply ‘best practice’ supervision skills, behaviour and attitude
- Change current negative supervisory and team leader practices
- Motivate others to increase performance and productivity
- Communicate effectively with those who report to you
- Make the change from buddy to supervisor with ease
- Avoid being a micro supervisor by knowing how to delegate
- Create a win – win solution when there’s interpersonal conflict
- Manage the time you spend juggling people and tasks
- Enhance people performance through effective feedback
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